Contact Us
Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as possible.
Frequently Asked Questions
Your eligibility date is calculated based on your reckonable stamps, the 5-year residency rule, the 12-month continuous residence requirement, and your 70-day absence limit — all under Irish naturalisation law. Granted applies these rules automatically as you add your stamp history.
Stamps 1, 1A, 1G, 3, 4, 4D, 4EUFAM, and 5 count toward your reckonable residence. Stamps 2 and 2A do not count. Stamp 0 generally does not count — reckonability depends on the conditions of your specific permission, so check with ISD or a solicitor.
No. IRP card scanning is not enabled in the current release. When it launches, it will extract text from your card entirely on-device — the image is never saved to disk or sent anywhere, existing only in memory during the scan and discarded immediately afterwards.
Your stamps, absences, and documents are stored in your own iCloud account. Nothing is stored on our servers. The developer never has access to your personal immigration data.
Yes. You can explore the stamp tracker as a guest with no account required. Sign in with Apple to back up your data to iCloud and restore it if you change devices.
Subscriptions and any one-time purchases are billed by Apple through your Apple ID. To cancel a subscription or turn off auto-renew, open Settings → your name → Subscriptions on your iPhone (or App Store → your account → Subscriptions). To request a refund, visit reportaproblem.apple.com — Apple handles all billing and refund decisions.
Pro adds the Document Vault and the Application Timeline (with IRP card scanning and AI eligibility Q&A coming in a future update). Family includes everything in Pro, plus support for up to 5 family member profiles — useful for tracking eligibility for your whole household.
No. Granted is a tool to help you understand and track your own immigration history. It does not provide legal advice. Always verify your eligibility with the Irish Immigration Service (ISD) or a qualified immigration solicitor before submitting a naturalisation application.
Useful Links
For refund requests, use Apple's official channel below — we are unable to process refunds directly as all purchases go through the App Store.